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Refund Policy

All orders are Final Sale and cannot be returned or exchanged. Please review the details, size, and customization before placing your order.

Shipping policy

Processing Time: All orders will be completed and shipped within 6-10 business days after receiving your order confirmation.

Local Pickup: Local pickups take place in the Sullivan area in Surrey. This option does take a longer time frame for you to receive your order. There are very limited pickup options throughout the week. If we state that we are able to get an order ready for you via Direct Message or Email, it is not guaranteed that you will receive it in the time frame you have requested it by. We try our best to get orders ready as soon as we can but the appropriate time frame is stated above in the processing time.

Shipping Costs: Shipping costs will automatically be calculated upon checkout.

Customs, Duties, and Taxes: Your items may be subject to import duties and taxes. Woven Together is not responsible for any customs, taxes, tariffs, or other fees applied to your order. All fees imposted after shipping are the sole responsibility of the customer.

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